Welcome to the Sonos Support Center. Look here for answers to all your pressing questions about how to get the most out of your Sonos system. I just downloaded the desktop controller for Mac, updated the software, and connected with my speaker. But everything under the Manage menu is greyed out, so the only thing I can listen to is preset radio stations. Why is everything greyed out, and how can I access those fields, specifically Music L. Dec 25, 2013 I am not sure it is that obvious that we can get to that. For me, at least 'about' is under the main 'Sonos' menu and the two 'settings' menus ('Music Library Settings' and 'Service Settings') are both under the 'Manage' menu.which all the options are greyed out. I can get to 'about' but I. Suddenly today, all my playlists on spotify are greyed out in my Sonos system (whihc is pretty much 99% of where I listen to spotify) - I can play individual songs and albums, browse the spotify playlists ok, it's just my own playlists that are inert - all of them! Everything is playing fine throu.
Here's what you need
- Update your iPhone or iPod touch to the latest version of iOS, iPad to the latest version of iPadOS or Mac to the latest version of macOS. On a PC, make sure that you have the latest version of iTunes for Windows.
- Subscribe to Apple Music or iTunes Match.
- Sign in to all of your devices with the same Apple ID that you use with Apple Music or iTunes Match.
- Connect your devices to the Internet over a Wi-Fi or mobile network. On a Mac or PC, you can also connect to the Internet using Ethernet.
Apple Music and iTunes Match availability varies by country or region. Learn what's available in your country or region.
Turn on Sync Library
With the latest version of iOS, iPadOS and macOS, Sync Library is turned on by default. If you turned off Sync Library, you can turn it back on. Just follow the steps below for your device.
On your iPhone, iPad or iPod touch
- Go to Settings > Music.
- Turn on Sync Library. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
If Sync Library is updating or turned off, you'll see a message at the top of the Library tab in the Apple Music app.
On your Mac
- Open the Apple Music app.
- From the menu bar at the top of your screen, choose Music > Preferences.
- Go to the General tab and select Sync Library to turn it on. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on Sync Library.
- Click OK.
If you have a large music library, it might take some time to upload and sync your music library across all of your devices.
On your PC with iTunes for Windows
In iTunes for Windows, iCloud Music Library isn't turned on by default. To turn on iCloud Music Library:
- Open iTunes.
- From the menu bar at the top of your screen, choose Edit > Preferences.
- Go to the General tab and select iCloud Music Library to turn it on. If you don't subscribe to Apple Music or iTunes Match, you won’t see an option to turn on iCloud Music Library.
- Click OK.
If you have a large music library, it might take some time to upload and sync your music library across all of your devices.
On other devices
If you subscribe to Apple Music, you can also access your music library – without having to turn on Sync Library – on other devices that support the Apple Music app.
If you don't subscribe to Apple Music
- If you only want to sync your existing music library across all of your devices, and not any music from the Apple Music catalogue, you can subscribe to iTunes Match on your computer. iTunes Match lets you access your music library on any Apple device or a PC with iTunes for Windows.
- If you buy music from the iTunes Store, you can redownload your past music purchases on your Apple device or a PC with iTunes for Windows.
- You can also manually sync music from your computer to your iPhone, iPad or iPod touch.
Sonos Manage Music Library Greyed Out Mac Pro
Need help?
- If you sign out of your Apple ID or cancel your Apple Music or iTunes Match subscription, you won’t be able to access and sync your music library on all of your devices.The original song files will remain on the device that they were uploaded from.
- Apple Music isn't a back up service. Make sure to back up your iPhone, iPad, iPod touch, Mac or PC, so that you have a copy of your music and other information in case your device is ever replaced, lost or damaged.
- You can have up to 100,000 songs in your music library. Songs that you buy from the iTunes Store don't count against this limit.
- If a song is greyed out, incorrect music plays, or you can’t access your music library, learn what to do.
Learn more
Sonos Manage Music Library Greyed Out Mac Computer
- Learn how to join Apple Music.
- Learn about the icons that you might see next to songs when you turn on Sync Library.
- If Sync Library is turned on, a song that you delete from one device is deleted everywhere.
- Learn what to do if songs in your music library are greyed out.